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2002

Phone Line Cut A Pain For Doctors

Sydney Morning Herald

Monday March 3, 2003

Julie Robotham

Drug-addicted patients are finding it easier to gain multiple prescriptions for narcotics or tranquillisers following the closure of a phone service aimed at stopping ``doctor-shoppers", medical practitioners say.

The phone service was withdrawn in July because it was judged to breach the Privacy Act, a spokesman for the federal health department confirmed to the Herald yesterday.

Doctors used the phone line to check with a central agency whether a patient had obtained similar scripts recently.

``We are discussing with the Privacy Commissioner the best way we can have that facility back in place," the spokesman said. ``It is a very important way of maintaining the integrity of the Medicare system."

In a letter to the Medical Journal of Australia, Professor Max Kamien, head of the department of general practice at the University of Western Australia, wrote that the phone line had been ``a boon in guiding GPs' management of such situations".

Doctors now had no way of checking on-the-spot whether a person was asking for drugs for personal use or to sell, Professor Kamien wrote.

He told the Herald that doctor-shopping was widespread, and practices where addicts had received drugs easily were targeted by others.

It was estimated a person seeking drugs of addiction for non-medical reasons would receive about three rejections for every doctor that wrote the script they wanted, he said.

© 2003 Sydney Morning Herald

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